Products & Pricing
How it works
Design & Artwork Guide
Packaging and Branding
About / Contact Us
Help / FAQ
Installing the OGO Shopify App
Creating your custom OGO products
Setting up Billing & Payment details
Need some help?
Billing & Payments
How do I add/update my payment details?
What payment methods are accepted?
Can I have my company name as the Sender and Return Address?
Do you offer Neck Tag Relabelling or Printing?
Design & Artwork
Printing designs to my exact specs
OGO / Our Company
Do you support WooCommerce / WordPress
Do you have a phone number?
Do I need to ‘Request Fulfilment’ for my Shopify orders?
How does pricing work?
Do you offer Embroidery and Embroidery-on-Demand?
Can I supply my own stock to print on?
Do you offer sleeve printing?
What type of printing do you use?
What type of ink do you use?
Do you have accessories like bags?
What products do you offer?
Do you offer the full AS Colour range?
Can you print on active wear/sports top
Shipping & Fulfilment
I have my own merchandise, can you store and fulfil them for me?
Can you store my products and send them out?
I have my own items that I sell. What happens then?
How do I offer Express Post
Can I use OGO on the Shopify Lite/Facebook Plan
The OGO App is not loading on my Shopify Store
Can I change the ‘Vendor’ in the product details?
Terms / Policies & Returns
What is your Return & Exchange Policy?
COVID19 - Yes, OGO is open & shipping orders daily!